![]() ![]() "When asked what the contents were, Ms Ong had mentioned facial masks and cosmetics amongst the items within the package, along with dried food items. In response to queries by Stomp, a SingPost spokesman said: "On 19 March 2019, one of our more experienced frontline team members at our Bras Basah Complex Post Office assisted Ms Eliza Ong over the counter in delivering a parcel to New Zealand. The note also appears to state that a false declaration had been made. ![]() In a photo uploaded by Ms Ong, the parcel is seen with a note written on it: "Suspect liquid items but customer insisted to send." "This is unacceptable behaviour and I deserve an explanation," wrote Ms Ong in her post. Ms Ong alleged that the staff member "vandalised" her property without permission and said her sister "received the parcel with a rude shock". Notice the ugly scribbles in blue ink on the package? I spent $1.50 to purchase the kraft papers and spent another 10 minutes to wrap my box up nicely simply because this parcel is supposed to be a gift." She added: "Now here's the main reason why I want to complain. Nevertheless, Ms Ong paid for the parcel to be delivered, "expecting that the problem ends there". But even after so, he continued to incite that my parcel has got liquids." Ms Ong shared: "I said multiple times to him that there are no liquids, I even signed the declaration form. Ms Ong had visited the post office on March 19 to mail a parcel containing "mainly snacks and beauty products" to her sister in New Zealand.Īccording to her, an employee at the counter started "interrogating" her about the parcel's contents and warned her that liquid products were not allowed. In a Facebook post on March 27, Ms Eliza Ong shared the unpleasant experience she had at SingPost's Bras Basah Complex Post Office. She holds more than 23 years of experience with exposure in global credit bureau, wholesale banking, asset structuring, as well as exposure in building and growing of asset management, wealth management, private banking and trustee across Australia, Hong Kong, Malaysia, Singapore and Indonesia.Īcademically, Eliza holds a Master of Business (Banking and Finance) from Monash University, Australia, and is a senior associate member of Australasian Institute of Banking and Finance (AIBF), Certified Treasury and Finance Professional (CTFP) and Certified Financial Planner with FPAM.A woman paid $54 for a parcel to be delivered to her sister - who had a 'rude 'shock' upon receiving the gift as its packaging had 'ugly scribbles' on it. She sits on the Board of RHB Asset Management in Malaysia, Singapore and serves as board member of Federation of Investment Managers Malaysia and Finance Accreditation Agency. She is the chairman of RHBAM’s Group Management Committee, ESG Committee, Trustee Management Committee and is a member of RHB Wholesale Banking Council as well as RHB Capital Markets ESG Committee. Managing Director / CEO, Head of RHB Group Asset ManagementĪs the Managing Director / CEO of RHB Group Asset Management, Eliza Ong Yin Suen upholds the responsibility for the overall management and strategic direction of the asset management and trustee business in Malaysia and Singapore. ![]()
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